Refund policy

No Return Policy

Thank you for shopping with Jazz N' Coffee! Due to the nature of our products, we do not accept returns or exchanges for puzzles or coffee. However, if you experience an issue with a product due to a manufacturer defect, we’re happy to assist you.

In the rare case of a product defect: Please get in touch with us via email at jazzncoffeepuzzles@gmail.com within 7 days of receiving your order. Kindly include a photo of the defect, and we will review your claim. If the product is determined to be defective, we will offer a replacement or store credit based on the evaluation.

We appreciate your understanding and support!